Honorlock is the online test proctoring solution supported at La Salle University. Please review the information on this page to get started with Honorlock. There are many factors to consider when implementing Honorlock in your online course. (please note that the New Quizzes feature in Canvas does not support Proctoring tools other than Respondus at this time.)
Please share the Canvas Student User Guide with your students.
Information to Share with Students
Consider using the following language in your syllabus:
Honorlock will proctor your exams this semester. Honorlock is an online proctoring service that allows you to take your exam from the comfort of your home. You DO NOT need to create an account, download software or schedule an appointment in advance. Honorlock is available 24/7 and all that is needed is a computer, a working webcam, and a stable Internet connection.
To get started, you will need Google Chrome and to download the Honorlock Chrome Extension. You can download the extension at www.honorlock.com/extension/install. When you are ready to test, log into the LMS, go to your course, and click on your exam. Clicking Launch Proctoring will begin the Honorlock authentication process, where you will take a picture of yourself, show your ID, and complete a scan of your room. Honorlock will be recording your exam session by webcam as well as recording your screen. Honorlock also has an integrity algorithm that can detect search-engine use, so please do not attempt to search for answers, even if it’s on a secondary device. Good luck!
Honorlock support is available 24/7/365. If you encounter any issues, you may contact us by live chat, phone (844-243-2500), and/or email (firstname.lastname@example.org).
Enabling Honorlock in Your Course
Enable the Honorlock course menu by going to Settings > Navigation.
- Locate the ‘Honorlock’ link in the list
- Click on the three vertical dots next to ‘Honorlock’ and click ‘Enable’
- Scroll to the bottom of the page and click on the ‘Save’ button.
Enabling Honorlock in a Quiz
To access the ‘Proctoring Settings’ options below:
- Click on ‘Honorlock’ in the course menu (after you have enabled Honorlock).
- Locate the quiz for which you would like to configure Honorlock and click the ‘Click to Enable’ button to the far right of the quiz name.
- In the Proctoring Settings interface which appears, choose appropriate settings for recording, student guidelines, accommodations and student visibility.
- Click the ‘Enable’ button at the bottom of the page. (Note: You can return to the Proctoring Settings page for a specific quiz by clicking on the settings icon to the far right of the quiz.)
- Review the Tips & Recommendations for Faculty section below and follow up accordingly. (Important: Includes a simple one-step process for creating an Honorlock generated Practice Quiz, which is highly recommended. This allows students to check their computer settings, update web extensions and log in before attempting to take the quiz/exam.)
- Students will access Honorlock enabled quizzes wherever they are linked within Canvas (quizzes, assignments, modules, etc.), but may also access them through the Honorlock Dashboard (which may be necessary for third-party exams and to link to support prior to exams).
How Honorlock Works
- The only time the Honorlock Google Chrome extension functions is when Honorlock is in use in conjunction with a Canvas quiz which has been enabled with the Honorlock requirement. Detection of test violations is completely driven by human behavior and patented mechanisms. Honorlock does not look at devices other than the one being used to take the Honorlock-enabled test, nor does it look at the network through which the testing device is connected to the Internet. These patented mechanisms are only relevant to specific attempts by the student taking the Honorlock-enabled quiz to search for answers to specific quiz questions during an Honorlock-enabled quiz, using a secondary device, but Honorlock is not looking directly at the secondary device or associated network.
- If preferred, the Honorlock Google Chrome extension can be uninstalled after test completion and re-installed prior to the next quiz.
Is it true that my student information could be sold to third parties if I participate in an online proctored test?
No. The university’s agreement with Honorlock for online test proctoring does not allow Honorlock to sell student information to third parties. As mentioned above, our contract with Honorlock has specific legal requirements for the protection of student information that supersede Honorlock’s standard Terms of Service and bind Honorlock to all of the protections supplied by FERPA (the Family Educational Rights and Privacy Act).
Is it true that Honorlock scans home networks and monitors data from any device connected to that network?
No. Honorlock does not scan home networks or monitor data from any device on the network other than the one used for testing. Secondary devices, such as phones, can be detected, but this is not accomplished by network snooping. See the questions below for more detailed information on how Honorlock tracks and monitors data and devices.
Where does Honorlock store student data?
Honorlock uses an encrypted and secured connection during the exam. All videos and photos are stored in Honorlock’s platform. Their system runs in a secure, private cloud within Amazon’s AWS cloud platform in US data centers.
How long is student data stored?
Honorlock has defined data retention periods of 12 months, after which all student-related data is automatically purged, unless the university requests an extension of a particular student’s data related to an academic integrity case. Upon request from the university, Honorlock can extend the data retention of a student’s data up to an additional 12 months.
How is student data secured and protected?
All data, including photos and video, is stored in an encrypted format on isolated storage systems within Honorlock’s private cloud in Amazon’s AWS US data centers. They are SOC 2 Type 1, US Privacy Shield and GDPR compliant.
Who has access to student data?
Only key staff within Honorlock will have access in order to provide quality control and support for La Salle instructors. Those accessing student data are bound to the FERPA and privacy requirements required by the La Salle University/Honorlock master service agreement.
Who monitors the test, Artificial Intelligence (AI)? Who reviews the flags?
The AI automatically generates a flag if unusual activity is detected, such as another person entering the room, and can alert standby proctors to “pop in” and briefly monitor the session to correct problems. There is no live person watching the student during the entirety of the exam. Once an exam session is completed, instructors are able to review flagged recordings to determine if a cheating incident may have occurred.
What data is tracked/recorded from the web browser extension and how is it handled?
The Chrome Web browser extension allows Honorlock to interact with the student and the exam content during the exam. This includes launching the webcam window and interacting with student behavior within the exam. During the exam, the following data is captured, analyzed, and stored:
- Webcam video, including audio;
- Recording of desktop activity;
- Student information presented by the learning management system (Canvas), such as student name, course number, exam name, etc.;
- Pages visited during the examination session;
- Specific student behavior that may indicate academic dishonesty, such as copy/paste into search engines.
Webcam and audio analysis has certain AI capabilities built in, such as detecting the presence of zero, one, or more faces in the camera, one or more voices, etc. This AI will generate a “flag,” prompting the instructor to review the exam session to determine if additional action is necessary to remediate any academic integrity issues.
Does the Honorlock browser application have the ability to detect and monitor other computing devices connected to the local/home network used during a student’s proctoring session?
Honorlock does not employ any technologies to allow detection of secondary devices connected to a student’s local/home network used during the proctoring session. No agents or applications are downloaded to these secondary devices to initiate any type of surveillance activities. Other users connected to the local/home network during a student’s Honorlock session can process personal or confidential information concurrently without fear of the student’s Honorlock session monitoring or eavesdropping on secondary device activities. In addition, the application does not have the capability of intercepting local/home network communications from devices connected during the student’s session.
Does Honorlock have the capability to monitor the use of my smartphone during an examination session?
Students using their smartphones to search online resources for test questions should note Honorlock utilizes a manual technology to detect academic integrity issues. Specifically, Honorlock hosts websites with seeded test questions that, when accessed druing an examination session, sets off an action on the phone. This action is picked up during the student’s session and alerts instructors and FSU proctors to review for academic integrity issues. Honorlock does not initiate any technologies to eavesdrop on the student’s smartphone activity either during or after an examination session. It is important for students to understand they are not authorized to use their phones during an Honorlock proctored examination.
Who determines if cheating took place during an online proctored test?
Instructors make the final assessment about whether suspected cheating has taken place during an exam session. Only students engaging in unusual activity during an exam are flagged and reviewed. If an instructor reviews the video and determines that the student did not violate FSU’s academic honor policy, no action is taken. However, if an instructor determines that the student violated the academic honor policy, that instructor will follow the appropriate channels for academic honor policy violations. Students who feel wrongly accused of a violation have a channel for resolving alleged violations in our Complaint Resolution Resource page.
Technical Requirements and Support
- Honorlock will not work in the Canvas Student App
- Windows 10 / MacOSX 10.13 and higher / ChromeOS
- Google Chrome Browser, (minimum version 79) (Honorlock interfaces with Google Chrome)
- A computer (PC or Mac) 5 years old or newer; 1 GB RAM; 2 GHz Processor
- Honorlock Browser Extension (Honorlock prompts the download when the student begins the quiz process)
- If preferred, the Honorlock extension may be disabled and/or uninstalled from the Google Chrome browser after a quiz is completed and can be downloaded and installed once again when the student is ready to complete another quiz.
- Functioning/operational WebCam, either integrated or external
- Internet Speed: 1.5 Mbps download; 750 Kbps upload
- La Salle University recommends using a wired connection when taking quizzes/tests/exams using Canvas and Honorlock
- To run a system test and speed test, visit Honorlock’s support page–scroll down the page and click on the ‘Run System Check‘ button and then click on the ‘Show Speed Test‘ button. The Speed Test will open in a new Internet browser window/tab–you can view the Speed Test as it is performed on your computer.
- Honorlock help is available 24/7 via live chat within the Canvas interface and by phone: +1 (844) 243-2500 and email: email@example.com
- Honorlock Support Page- https://honorlock.com/support/
- Contact IDTeam@lasalle.edu for assistance in setting up Honorlock in your course
If students experience any issues with Honorlock, they should contact Honorlock support for immediate assistance.